1. What is GlideEV?
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GlideEV is an electric two-wheeler rental company in India offering affordable, eco-friendly mobility solutions for individuals, delivery partners, and businesses.
2. Who can rent a GlideEV vehicle?
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Anyone who is 18+ years old, holds a valid two-wheeler driving license, and submits required KYC documents.
3. What documents are required?
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Driving License, Aadhaar / PAN / Voter ID, and Address proof (if required).
4. What is the rental duration?
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We offer weekly rentals, monthly rentals, and long-term leasing options.
5. How much is the rental cost?
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Rental pricing depends on the vehicle model, duration, and city. Please contact GlideEV support for current pricing.
6. Is there a security deposit?
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Yes, a refundable security deposit may be applicable depending on the plan and vehicle.
7. What is included in the rent?
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Vehicle usage, regular servicing, basic roadside assistance, and operations support.
8. Who pays for charging?
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The rider is responsible for charging costs unless otherwise specified in the plan.
9. What happens in case of breakdown?
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Contact GlideEV support immediately. Our team will guide you or arrange assistance.
10. Is insurance included?
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Yes, vehicles are insured. However, damages due to negligence or violations may not be covered.
11. Can I cancel my rental?
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Yes, but rental fees are non-refundable. Security deposit is refunded after deductions.
12. What if I miss a payment?
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Late payments may result in late fees, temporary suspension, or termination of agreement.
13. Can I extend my rental?
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Yes. Please inform GlideEV before your current plan expires.
14. What happens if the vehicle is damaged?
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GlideEV will assess damage. Repair costs may be deducted from the security deposit.
15. Do you provide helmets?
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Availability depends on the city/plan. Riders are encouraged to carry their own.
16. Where does GlideEV operate?
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Currently operational in select cities in India (Bangalore), with expansion planned.
17. How can I contact support?
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Phone: 9069796989
Email: support@glideev.com
Website: www.glideev.com